
After a month or so of faultless use, I was getting on well with my lovely new black MacBook.
It was more expensive than most of the equivalent PCs, but it was nice to look at. And the keys were nice. And the screen had a nice glossy finish to it. And it was black. Lovely.
But then dear reader, something strange happened. And that's when my sorry saga of bad luck with Macs continued...
I didn't know it then, but I had become a victim of Random Shutdown Syndrome. For those new to this phenomenon, see here. As the good people at www.macbookrandomshutdown.com point out, there's at least 1,944 other sufferers out there, and perhaps many more who are suffering in silence.
What happened?
Well, it all started when the battery reading started behaving strangely in early October 2007. This was just about a month after I got my new MacBook. The % battery reading would go from 95% (or whatever it was at) to 0% without warning. Then it would mysteriously return to normal. Odd, I thought. But, the machine kept working & I just plugged it in to see if that would help. Over the next few days, the battery became even more eccentric and started displaying the dreaded black X of doom. "No batteries available" my month-old MacBook said!
"That's odd" I thought again, "because I can see the battery. It's in the space where the battery goes". "And all its little lights are coming on". Curiouser and curiouser...
So I called the nice man at AppleCare. He was very pleasant and got me to perform a few simple manoeuvres to try & fix the problem. They didn't work. The nice man said he thought there was a problem with my battery and that the lovely, friendly people at Apple would sent me a shiny brand new battery by UPS.
They sent me a new battery, and lo and behold! it worked. How helpful of the nice people at Apple. Once again, I was surfing away on my fabulous MacBook...
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